Concept / Demo Project
CRM / Business Automation
A concept workflow that connects website enquiries, WhatsApp conversations, lead capture and follow-ups in one place.
The Problem
Customer enquiries often sit in WhatsApp chats, email inboxes and spreadsheets, so follow-ups are delayed or missed.
The Solution
A CRM-style dashboard that captures leads, stores conversations, schedules follow-ups and gives the team a single view of each enquiry.
Key features
- Leads
- Customers
- Follow-ups
- Dashboard
- WhatsApp integration
- Notifications
Built With
Next.js, Firebase, WhatsApp Cloud API